Heard anything interesting about digital commerce lately? We have, and here’s where we share it.
Online is singing
Here are some interesting stats from IBM Coremetrics – really interesting insight about how people are really focused on what they are looking for. These are no browsers here. It aggravates me that iPad is considered as mobile, when it should be considered separate and apart from the smartphone experience. UK Online Retail Data From IBM UK online retailer data for Monday, December 5, 2011 versus Monday, December 6, 2010…
Mobile Innovation Pecha Kucha
Earlier this week I participated in a really fun event given by Martin Newman‘s Ecommerce UK group called M-Commerce Pecha Kucha. Pecha Kucha is a presentation style whereby 7 people speak for 7 minutes each, and they are gonged off the stage if they go overtime. How many presentations have you sat through where you wished desperately for a gong to get the presenter off the stage? It’s fantastic. My…
Mr and Mrs Smith
This is a reluctant fail, because I am a Mr & Mrs Smith member and I use their site often. But it always leaves me wanting more, and since the stakes are high in the online travel concierge industry, so they have to step up. My chief complaint is that they don’t have a fully functional members area where I can access all of my bookings, a la Expedia or…
DSW
I absolutely love this brand, and not just because I love a good deal. Every communication I have with them as a customer is engaging, personal, quick and easy, and shopping with them almost approaches fun. truly fun. Their site is quick, the filtering by size and colour is very intuitive, and their shopping basket is incredibly easy to navigate through. Moreover, their instant order confirmation and subsequent dispatch information…